Resources

Practical help
for the work ahead.

Clear tools and regulatory products designed to turn complex requirements into next steps.

Articles

Articles & Updates

Practical guidance for understanding agency types, licensing pathways, accreditation, policy, and regulatory requirements.

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Manuals

Policy & Procedure Products

Structured manuals and addendums for personal care, home health, and hospice organizations.

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Readiness

Survey Support Tools

Checklists, evidence guides, and implementation resources that help teams prepare confidently.

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Licensing Intelligence

Explore the Licensing Compass

Licensing requirements are not the same from state to state...and the correct pathway is not always obvious.

The NorthEnd and SouthStart Licensing Compass provides a clear starting point for understanding state-specific provider categories, licensing authorities, major prerequisites, and the order in which key approvals may be required.

Select your region, choose your state, and explore the licensing pathways that may apply to your agency.

Explore the Licensing Compass Public Edition v1.0 | State-specific licensing intelligence developed by NorthEnd Consulting and SouthStart

State Licensing Guides

Practical guidance for state-specific decisions.

Search-friendly state guidance and downloadable resources from NorthEnd Consulting to help prospective agency owners understand the choices that shape their licensing path.

GeorgiaAgency Licensing Guide

How to Choose the Right Georgia Agency License

Understand the distinctions among Private Home Care Provider, Home Health Agency, and Hospice licensing paths before defining your services, staffing, policies, and operating model.

Published by NorthEnd Consulting

MarylandRSA Licensing Guide

How to Choose the Right Maryland RSA License

Learn why your planned services, clients, staffing, and clinical scope matter when selecting the appropriate Residential Service Agency license level.

Published by NorthEnd Consulting

North CarolinaAgency Licensing Guide

How to Choose the Right North Carolina Agency License

Understand the differences among Home Care Agency, Certified Home Health Agency, Hospice Agency, and Nursing Pool licensing paths before building your staffing, policies, and operating model.

Published by NorthEnd Consulting

PennsylvaniaAgency Licensing Guide

How to Choose the Right Pennsylvania Agency License

Understand the differences among Home Care Agency or Registry, Home Health Agency, and Hospice Agency licensing paths before building your staffing, policies, and payment plan.

Published by NorthEnd Consulting

TexasHCSSA Licensing Guide

How to Choose the Right Texas HCSSA License Category

Understand how planned services, clients, staffing, and payment sources can affect the choice between PAS, Home Health, and Hospice license categories.

Published by NorthEnd Consulting

View all state licensing guides

California Hospice Regulatory Update

California Changed Its Hospice Requirements

Many California hospices already have established policy and procedure manuals. However, those manuals may not address the state’s newly adopted hospice requirements and policy areas.

The California Hospice Regulatory Implementation Package provides the focused policy updates agencies need without requiring them to replace an otherwise compliant manual.

Designed for California hospices that already have a policy manual and need to incorporate the new state requirements.

VIEW PRICING

The package includes

  • New and revised California-specific policies
  • Administrator actions explaining how to implement each requirement
  • ACHC standards crosswalk
  • CHAP standards crosswalk
  • Updated job descriptions

NEWS & ANNOUNCEMENTS

SouthStart Hospice Policy Manual Earns CHAP Verification

SouthStart's federal Hospice Policy & Procedure Manual has successfully completed CHAP's independent verification review.

Read the Press Release